Perform a Gap Analysis [Source:  “Sharp Leadership – Overcome Adversity to Lead with Authenticity” by Carl H. Sharperson, Jr. Copyrighted 2017:  Brown & Duncan Brand, LLC  pg. 60].

Gap Analysis – Means analyzing and reporting on the difference between the current situation and the desired future state:

• Provide a detailed status report on each outstanding issue, uncovered.
• Detailed action plan of individual tasks – complete with the who, what, when, why, where, how, how many and how much.
• Alongside each task, list the resources, money, and estimated time to complete it.

NOTE:  A plan is a snapshot of the current situation and will certainly change.

 Initial Team Meeting:

• Physically meet with senior managers/ ask each to introduce themselves/ introduce yourself
• Share your priorities and expectations
• Ask for their honesty and transparency – why they think issues are occurring/ how they thing they can be fixed
• Share where you are on the learning curve and ensure them that you are ready for the challenge of learning
• Observe how the attendees are reacting to you and each other
• Keep the meeting intentionally brief. Be prepared to meet the team individually,
• Later, ask each senior level leader/ activity manager to prepare a written improvement plan to include:
  • Targeted achievable objectives/ identify important goals – that need to be accomplished
  • The resources on-hand/ currently being used – along with what actions you’re their team is willing to take to win – now/ versus the resources they need and their recommended solutions
  • Proof that they have shared these goals with their team
  • Metrics to evaluate success
  • A timeline for implementation
  • A possible budget to support the plan
  • Assurance that the team is working toward the same goals
  • Admit the situation is in crisis
  • Commit to turning the situation around