Project management is the process of planning, directing, evaluating, implementing and closing a project. There are four major areas that project management is concerned about. They are: Cost Schedule The Customer Quality

Is the systematic process of investigating the cause or nature of a problem in a project? This is accomplished by using a predetermined set of methods, procedures or standards. Although diagnostics can be done using automated means, it is NOT a requirement.  

We know why projects fail. We know how to prevent their failure. So why do they still fail? Martin CobbTreasury Board of CanadaSecretariat  Ottawa, Canada