(These steps follow your initial meetings)

1. Gather information from everywhere.
2. Identify the cultural no-no’s.
3. Meet with team members.
4. Get a profile of your boss.
5. Create an open communications climate. Prepare an agenda.
6. Prepare a list of questions.
7. Prepare an agenda.
8. Distribute it in advance.
   • Formally
   • Informally

• Distribute at the meeting.
  • Meet with various groups between formal meetings:
• Support staff/key contractors.
• Individual and small groups.
• Preferably at their location.
  • Explain the situation as you see it.
  • Give the team a chance to respond.
  • At the next team meeting:
• Surface all team-made suggestions without prejudice.
• Request more team-made suggestions.
• Attempt to implement some of the simplest solutions. (Remember that the team may be “feeling you out.”  Implement these and they may just give you better solutions to bigger problems or less resistance.)
• Gather team-made suggestions between meetings.
• Identify potential problems that could go wrong.
• Form cross functional teams to address potential problems areas.

9. Prioritize work:
   • Develop detailed solutions.
   • Implement detailed solutions: Immediate/ Important/ Confirmation required.
   • Follow-up/have other meetings to ensure that solutions are being implemented.
   • Establish a routine:
     • Determine desired results.
     • Evaluate actual performance against planned (or revised) performance.

10. Reevaluate your mission.
    • Rewrite your mission statement.
    • Share your new mission statement with your boss.
11. Distribute project results to all concerned.