DECISIVENESS/LEADERSHIP/INITIATIVE:
 

1 – Indecisive?
2 – Self-starts?
3 – Accepts differing opinions?
4 – Understands and knows what to do with the information given him/her by the team?
5 – Asks questions? Displays intellectual curiosity about tasks and actions?
6 – Does SM/PM receive reliable information?
7 – Knows when to depart from the rules?
8 – Exhibits the ability to assess unique/ unusual situations and quickly resolve them?
9 – Understands functional requirements?
10 – Manages changes to the project’s scope?
11– Ensures staff ownership?
12 – Recognizes key peoples’ capabilities/contributions?
13 – Improvises when and where necessary?
14 – Obtains executive (or others’) assistance when required?
15 – Takes appropriate risks?
16 – Has done a SWOT (strength, weakness, opportunities, threats) analysis of team? Self?
17 – Has earned the trust of team members?
18 – His/ her statements match the deeds? Set’s and maintains high standards?
19 – Empowers the project team?
20 – Tells team s/he has high expectations of them? (No = bad)
21 – Makes the time to train staff?
22 – Takes decisive action, when required? (Yes = good)
23 – Refrains from making/ addresses others’ unprofessional outbursts? (No = bad)
24 – Does SM/ PM investigate unproven advertising/ performance claims? (Yes = good)
25 – Is a creative problem-solver? (Yes = good)
26 – Is PM fully engaged/ involved with this project? (Yes = good)
27 – Is able to change her/ his leadership style depending on the situation? (Yes = good)
28 – Does PM have/ use a personal board of directors to seek useful career advice? (Yes = good)
29 – Does PM seek advice from key stakeholders? (Yes = good)
30 – Does PM have the autonomy to (Yes = good for all of these situations – below):
 

• Act on her/ his professional judgement effectively manage this project?
• Try new things which have not been tried before (anywhere/ locally)?
• Take action – even if the outcome is not known – in advance?
• Make space in the office for ‘hot-desking’/ mobile hotel space for transient team members?

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CUSTOMER MANAGEMENT:
 
1 – Enjoys the confidence of the external customer?
2 – Regularly communicates with external customers?
3 – Regularly communicates with internal customers?
4 – Incorporates input from the customer into the project?
5 – Describes change impacts to the customer?
6 – Appropriately resolves difficulties with the customer?
7 – Incorporates key customers onto project team during certain phases?
8 – Has no conflicts of interest with the project?